FAQs

Safeguard is used across multiple industry sectors – please contact us to find out more about our experience in your sector.

Rivo’s clients cover: Aerospace & Defence, Business Services, Charitable & Non-profit, Construction, Education, Energy & Utilities, Emergency Services, Engineering, Financial Services, Government, Healthcare, Infrastructure & Telecoms, Manufacturing, Oil & Gas, Pharmaceuticals, Research & Development, Retail, Transport & Logistics, and Waste Management.

Safeguard is designed to deliver business efficiencies to complex, high risk and/or multi-site organizations, often with already established processes and procedures. Safeguard’s flexibility to fit these existing processes and corporate terminology is essential to our clients in reducing risk, and the cost of managing this business risk.

In the same way that purchasing a ready-made SHESQ Manual doesn’t make a business comply efficiently, our clients know that their systems need to be configured to meet their specific requirements.

Rivo’s clients represent a large cross-section of industries, and are a rapidly growing community. For some of our most recent clients, keep an eye on our news section. Some of our clients are shown here.

Each client is able to demonstrate a tangible return on investment through implementing Safeguard, and as part of any project we utilize our experience to understand exactly where the return lies for your project, and how quickly you will be able to demonstrate this. In our experience, this step is crucial in securing the initial funding for a project, and therefore it is imperative that we are able to help you to measure and demonstrate this within your organization. We would be happy to share more detail with you so please contact us to find out more.

We have many examples to share with you, and methodologies to help you uncover your specific ROI. Some areas of ROI are explained in our whitepaper De Risk the Business

We would broadly classify any ROI into three areas:

Business Improvement

Safeguard’s purpose is to help organizations to demonstrate compliance, while delivering business improvement, and giving you a competitive edge.

Increases in efficiency, moving to a proactive culture, increased productivity, consistency of approach, improved data management and increased accountability all contribute to significant business improvement, often used by our clients to show commercial advantage.

Cost reduction

Many clients are able to reduce insurance premiums, the number and cost of claims, and administrative costs, purely through Safeguard’s robust and comprehensive ability to demonstrate an improved risk management culture. Out-of-the box solutions simply cannot close this gap and deliver this volume of cost reduction.

Cost avoidance

On the operational side, Compliance managers are able to quickly see better business information in order to make crucial decisions. For example, a target to increase Near-Miss reporting can be used as a lagging indicator to spot trends and therefore prevent accidents that would have cost the business.

Many clients have used Safeguard to demonstrate an improved claims culture, or reduce staff turnover by closing the gaps in staff training. Simply stripping out a paper or spreadsheet based administrative process can avoid significant costs that can be quickly measured.

Some of the key reasons clients select us as partner of choice include:

Experience
Rivo’s proven success with a diverse and industry leading client base means that we work purely with best practice from diverse industry sectors. This helps us to guide our customers in the development of the capabilities of their deployment of Safeguard.

Focus
Rivo’s exclusive focus on a single, class leading solution – Safeguard – compared to enterprise software vendors (for example, SAP, Oracle) and Internal IT departments who develop and support multiple applications

Quality
Safeguard is a feature rich suite of software modules which is configured to client specific requirements rather than a customized development for an individual specification.

Reduced risk
As Safeguard is a feature rich suite of software modules which is configured to client specific requirements project risk is minimized. Rivo has an excellent track record of delivering projects that meet the agreed specification within the agreed timeframe, on budget and to a very high quality standard.

Continuous development process
Best practice, functionality to address market driven requirement changes and new functionality is rapidly adopted and shared across all clients.

Get in touch with us. We would be happy to hear from you to discuss any questions or requirements you may have, and whether Safeguard may be able to help.

Our next steps will depend on what stage you are at with the project, from simply wanting further information, to a formal project with fully scoped requirements. Typically after an initial discussion, our first step would arrange to come and meet with you, to get a proper understanding of your business issues and to begin help you to establish where a return on investment might lie. We will then be able to tailor a presentation of Safeguard that exactly meets your requirements, rather than presenting a generic out-of-the-box solution that may, or may not, meet your needs.

Yes. Rivo focuses exclusively on the implementation, development, and support of the Safeguard solution. We’re not compliance consultants who also do software, and we’re not software people that don’t understand compliance. Our understanding of the industry issues of a broad client base has given us years of expertise in this area, and we would expect you to demand this exclusive expertise from any specialist partner.

Rivo is a global company with clients in many regions around the world. If you need assistance in North America (United States, Canada, Mexico, Caribbean & Central America) or South America, please contact the Rivo US Office at 203-377-5728 or info@rivosoftware.com for those regions. If you need assistance in all other regions of the world, please contact Rivo Corporate Headquarters at +44 (0) 1926 622 320 or enquiries@rivo.co.uk.

Rivo is a privately owned, privately funded, profitable business with a history and future of strong organic growth. Rivo’s corporate structure consists of Rivo Software Ltd. which is a UK-registered company and Rivo Software Inc. which is a US-registered (Delaware) corporation. Please note that Rivo is a global company with clients in many regions around the world. If you need assistance in North America (United States, Canada, Mexico, Caribbean & Central America) or South America, please contact the Rivo US Office at 203-377-5728 or inquiries@rivosoftware.com. If you need assistance in all other regions of the world, please contact Rivo Corporate Headquarters at +44 (0) 1926 622 320 or enquiries@rivo.co.uk.

Rivo has offices in the United Kingdom and in the United States. If you need assistance in North America (United States, Canada, Mexico, Caribbean & Central America) or South America, please contact the Rivo US Office at 203-377-5728 or inquiries@rivosoftware.com. If you need assistance in all other regions of the world, please contact Rivo Corporate Headquarters at +44 (0) 1926 622 320 or enquiries@rivo.co.uk. We will respond promptly.

Safeguard is designed for multiple sites, and there is no practical limit to the number of users in an implementation. Our smaller implementations start at 50 named individual users, all the way up to tens of thousands of users on a global basis.

Safeguard is web based because this is the most cost effective and user-friendly solution for our clients. As a hosted solution, Rivo is responsible for the cost of the hardware required to support the initial deployment, third party software, infrastructure, systems administration and any hardware upgrades. This means you don’t need to consider additional infrastructure costs. Our strict Service Level Agreement guarantees your uptime, security and resilience, so you don’t need to rely on your internal IT department to maintain systems against many competing priorities.

Web based solutions are infinitely scalable, with no practical limit on scale of users or locations, Safeguard is perfectly constructed to grow as your business evolves and your needs change.

Integration between Safeguard and in-house systems is standard practice for Rivo and has commonly included Human Resource & Personnel databases, ERP and Finance systems, Property Management systems, Content Management systems, Active Directory and many more. Please contact us to discuss any particular integration requirements you may have.

You can access the Safeguard System through an Internet connection on a computer. All you need is Microsoft Internet Explorer 5.5 or above. With the Safeguard Mobile Solution, you can also access Safeguard using a tablet PC or handheld device.